Connections Sep 2023 SC

共创明“ Teen ”力争上游 Strive and Rise for Upward Mobility 恒隆安排多元体验 ， 拓阔“共创明‘ Teen ’计划”学员的视野 Hang Lung arranged diverse experiential activities, broadening the horizons of the Strive and Rise mentees #DiversityInclusion 基 层儿童及青少年在成长阶段得到适当 的启导 ， 可助他们建立自信 ， 力争 上游 。 恒隆将继续响应香港特区政府第二期 的“共创明‘ Teen ’计划” ， 成为支持机构 。 在第一期计划中 ， 我们邀请了 40 位员工及其 亲友义务出任计划的友师 ， 在过去一年中与 学员分享人生经验 ， 更安排多元体验 ， 拓阔 学员的视野 。 工作影子活动 友师带领学员到访山顶广场 ， 深入认识商场 业务的日常运营及恒隆“以客为尊”的服务 宗旨 ， 包括领略人工智能科技在商场中的 应用 ， 同时认识商场如何透过各种市场推广 和活动提升顾客的购物体验 。 认识社区共融 学员与友师到访圣公会福利协会旗下社会 企业 Joy Fusion ， 参加团队建设活动 ， 透过 不同游戏及交流 ， 加深彼此的认识及默契 ， 并了解社企如何为复康人士提供培训和就业 机会 ， 提升他们的工作能力和自信心 。 O ffering suitable guidance and inspiration to underprivileged children and adolescents is crucial role to reinforcing their self- confidence and supporting them to strive for upward mobility. As one of the supporting organizations of the Strive and Rise Programme launched by the Hong Kong SAR Government, Hang Lung will continue to support the second cohort of the Programme. During the first cohort, we invited 40 employees and their friends and relatives to serve as mentors who shared their life experiences with the mentees. What’s more, the mentees got to take part in a diverse array of experiential activities over the past year that helped to broaden their horizons. Job Shadowing Mentees were accompanied by their mentors for a job shadowing session at Peak Galleria, aiming to provide them with an in-depth understanding of the daily operations of the mall business and Hang Lung’s service philosophy of customer-centricity. During the visit, the mentees had the opportunity to experience the application of AI technology in shopping malls while also learning about the use of marketing and promotional activities to enhance the customer experience. Exploring Community Inclusion Mentees and mentors participated in a team-building activity at Joy Fusion, a social enterprise under the Hong Kong Sheng Kung Hui Welfare Council. With the opportunity to get to know each other better through games and informal interactions, participants also learned about how social enterprises strive to provide training and employment opportunities to people in recovery, in an effort to enhance their professional skills and bolster their self-confidence. 17 可 持 续 发 展 S U S T A I N A B I L I T Y