Connections Sep 2023 TC

共創明「 Teen 」力爭上游 Strive and Rise for Upward Mobility 恒隆安排多元體驗，拓闊「共創明『 Teen 』計劃」學員的視野 Hang Lung arranged diverse experiential activities, broadening the horizons of the Strive and Rise mentees #DiversityInclusion 基 層兒童及青少年在成長階段得到適當 的啟導，可助他們建立自信，力爭 上游。恒隆將繼續響應香港特區政府第二期 的「共創明『 Teen 』計劃」，成為支持機構。 在第一期計劃中，我們邀請了 40 位員工及其 親友義務出任計劃的友師，在過去一年中與 學員分享人生經驗，更安排多元體驗，拓闊 學員的視野。 工作影子活動 友師帶領學員到訪山頂廣場，深入認識商場 業務的日常營運及恒隆「以客為尊」的服務 宗旨，包括領略人工智能科技在商場中的 應用，同時認識商場如何透過各種市場推廣 和活動提升顧客的購物體驗。 認識社區共融 學員與友師到訪聖公會福利協會旗下社會 企業 Joy Fusion ，參加團隊建設活動，透過 不同遊戲及交流，加深彼此的認識及默契， 並了解社企如何為復康人士提供培訓和就業 機會，提升他們的工作能力和自信心。 O ffering suitable guidance and inspiration to underprivileged children and adolescents is crucial role to reinforcing their self- confidence and supporting them to strive for upward mobility. As one of the supporting organizations of the Strive and Rise Programme launched by the Hong Kong SAR Government, Hang Lung will continue to support the second cohort of the Programme. During the first cohort, we invited 40 employees and their friends and relatives to serve as mentors who shared their life experiences with the mentees. What’s more, the mentees got to take part in a diverse array of experiential activities over the past year that helped to broaden their horizons. Job Shadowing Mentees were accompanied by their mentors for a job shadowing session at Peak Galleria, aiming to provide them with an in-depth understanding of the daily operations of the mall business and Hang Lung’s service philosophy of customer-centricity. During the visit, the mentees had the opportunity to experience the application of AI technology in shopping malls while also learning about the use of marketing and promotional activities to enhance the customer experience. Exploring Community Inclusion Mentees and mentors participated in a team-building activity at Joy Fusion, a social enterprise under the Hong Kong Sheng Kung Hui Welfare Council. With the opportunity to get to know each other better through games and informal interactions, participants also learned about how social enterprises strive to provide training and employment opportunities to people in recovery, in an effort to enhance their professional skills and bolster their self-confidence. 17 可 持 續 發 展 S U S T A I N A B I L I T Y