Connections Dec 2023 TC

Customer-Centricity The services offered at Grand Hyatt Residences Kunming are classified into three main categories: basic services, distinctive services, and bespoke services. Leo Yang, Manager – Property Management (Serviced Apartments) at Spring City 66 in Kunming, stated that the services provided at Grand Hyatt Residences Kunming go beyond usual hotel-style amenities. They offer a comprehensive range of services to provide residents with an exceptional and luxurious experience. For instance, residents can enjoy shopping discounts when they visit Spring City 66. In terms of dining, a real-time menu application is being developed exclusively for residents, allowing them to place orders and enjoy round-the-clock delivery. With a desire to provide an exceptionally high level of personally tailored services, a range of bespoke services have been introduced, including concierge, housekeeping, and home organizing and decluttering services. In addition to taking care of residents’ day-to-day needs, the team also provides storage services for items like cigars and golf clubs, as well as pet feeding and pet sitting services. Pulse of the City Grand Hyatt Residences Kunming features an architectural design inspired by the natural aesthetics of Yunnan, particularly the Stone Forest and mountain landscapes. The design incorporates the charm of the local customs and natural beauty, with intricate wall lines reflecting the dynamic spirit of the mountains. Furthermore, the project seamlessly connects with and extends into Spring City 66, offering a comprehensive experience that caters to shopping, entertainment, and other needs in one location. 「昆明君悅居」的服務分三大類，分別是基礎服務、特色服務，及高定服務 The services offered at Grand Hyatt Residences Kunming are classified into three main categories: basic services, distinctive services, and bespoke services 5 專 題 故 事 F E A T U R E S T O R Y