Mr. John Haffner, Deputy Director – Sustainability, shared the challenges we faced on our decarbonization journey as well as some tips in the Beyond the Scope: Accelerating Decarbonization Across the Value Chain panel session:

1. Engage top management and seek internal buy-in early.
2. Collaborate with internal and external stakeholders.
3. Start with pilots. Be ready to iterate.

In the Community Making: Creating a Culture for Social and Economic Value Creation panel session, Ms. Vera Wu, Deputy Director – Mainland Business Operation, encouraged everyone involved to keep exploring, pioneering, and influencing others on this value co-creation journey.

In the Rethinking Workplace Culture in the New Normal panel session, Ms. Maggie Ma, General Manager – Corporate Communications, spoke about the importance of cultivating a corporate culture driven by a sense of purpose in the new normal.

In the Embracing the Future of a Smart Green City: Green Solutions and Materials panel session, Ms. Carmen Ng, Deputy General Manager – Sustainability, shared the approaches and initiatives we took in the resource management aspect, and stressed the importance of safety for all building users, both inside and outside the buildings.