Hang Lung strives to promote a culture of diversity and inclusion in the Company and the society. This year, we have extended the Dementia Friendly Training Program, co-organized with the Hong Kong Young Women’s Christian Association (HKYWCA), to all frontline staff. Every colleague who completed the training will be registered as “Dementia Friends” recognized by the Social Welfare Department. It is hoped that this will help to build awareness of the needs of people living with dementia, and equip staff with the skills necessary to provide quality service to people in need and help share with others their knowledge on dementia and build a dementia friendly community together.

The training program took a scenario-based learning approach to helping participants learn through role-play, case studies, and discussion. “We hope the training could enhance awareness about Dementia and equip the participants with skills that can help them foster diversity in the community,” said Ms. Denise Liu, Unit-incharge (Service), Ming Yue District Elderly Community Centre, HKYWCA.

“I believe the world will be a better place if everyone shows their support to patients with dementia and their carers. I am grateful that the Company provides us with training so that we can have a better understanding of their needs and enhance our own communication skills,” said Winco Lam, Senior Guest Service Supervisor from The Summit.