(Hong Kong, June 16, 2014) Hang Lung Properties Limited (HKSE stock code: 101) is proud to announce that it has been honored with the Customer Relationship Excellence - Outstanding Achievement title at the Asia Pacific Customer Relationship Excellence Awards 2013, presented by the Asia Pacific Customer Service Consortium. This is the highest distinction bestowed on a company in recognition of the depth and breadth as well as the quality of its customer service campaign launched within the region. Hang Lung Properties is the first company in the property development and management sector to have been awarded such an esteemed recognition.

Moreover, Hang Lung Properties has garnered three other prestigious titles at the Awards, namely the People Development Program of the Year (Property Management), the Employee Engagement Program of the Year (Property Management), as well as the Corporate Social Responsibility Leadership of the Year (Property Management).

Mr. Philip N.L. Chen, Managing Director of Hang Lung Properties Limited, said, "At Hang Lung, as we constantly strive to live up to our sustainability vision, we have made every effort to maintain our commitment to the highest quality standards in our services and products provided. This has enabled us to rise above our competitors and inject new energy into the industry to bring customers of our properties or visitors to them a unique and pleasurable experience."

"The CRE accolades are a resounding vindication of Hang Lung Properties unwavering devotion to its motto of We Do It Right, and a vivid representation of the publics appreciation for the excellent work done by the Company. Undoubtedly, our colleagues are an indispensable part of making all these happen." Mr Chen added.

The visionary principle of We Do It Right has literally formed the core of everything Hang Lung Properties does, from location choice, architectural design, project operation, to customer relationship management and talent development. Viewing sustainability as complementary to and enabling for its business strategy, Hang Lung Properties has taken a holistic approach to consistently improving its services and products that continuously evolve along with its customers aspirations. The Company also embraces its staff as an invaluable asset, and has invested heavily in staff training and sought to create an environment that stands out as a desirable place in which to work.

We Do It Right extends beyond Hang Lung Properties core business and embraces the initiatives it undertakes in support of its staff and the community. As Hang Lung Properties enters an exciting new phase in its business expansion, it is apparent that the Company will continue to maintain its high standards in order to become the most admired and leading national commercial property developer in Hong Kong and mainland China.

The annual CRE Awards, launched in 2002, recognizes companies, teams and individuals who have demonstrated customer relationship excellence in different sectors while promoting a higher standard of service quality across Asia Pacific. All participants were evaluated through a host of key factors and criteria, which include self assessment benchmarking, business case presentations, mystery calls, onsite review, public web-voting, and a final round of judging by a panel of customer relationship experts.